terms and conditions

General terms and conditions of the company Kristine Tauch/ Bledion Vladi GbR

§1 Validity towards entrepreneurs and definitions of terms
(1) The following General Terms and Conditions of Business apply to all deliveries between us and a consumer in of the version valid at the time of the order.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither his
can be attributed to their commercial or self-employed professional activity (§ 13 BGB).
§2 Conclusion of a contract, storage of the contract text
(1) The following regulations on the conclusion of the contract apply to orders via our Internet shop
https://www.thestorystore.de .
(2) In the event of the conclusion of the contract, the contract shall be concluded with
Kristine Tauch/ Bledion Vladi GbR
K. Tauch / B. Vladi
Elise-Kirchner-Strasse 31
D-65203 Wiesbaden
Register number 06414000
Register Court Wiesbaden
(3) The presentation of the goods in our internet shop does not represent a legally binding contract offer on our part,
but are only a non-binding invitation to the consumer to order goods. With the order of the the consumer makes a binding offer for the conclusion of a sales contract.
(4) Upon receipt of an order in our internet shop the following regulations apply: The consumer gives a binding contract offer by successfully completing the order procedure provided in our Internet shop.
The order is placed in the following steps:
1) Selection of the desired goods
2) Confirm by clicking on the "Order" buttons
3) Check the information in the shopping cart
4) Press the button "Checkout".
5) Login to the Internet shop after registration and entering the login details (e-mail address and password).
6) Re-examination or correction of the respective entered data.
7) Binding dispatch of the order by clicking on the button "order with costs" or "buy".
The consumer may, before the binding sending of the order, by pressing the button in the
Internet browser, the "Back" button will return to the website where the information was entered after checking the information.
customer's details are recorded and input errors are corrected or, by closing the Internet browser, the Cancel order process. We confirm the receipt of the order immediately by an automatically generated e-mail ("order confirmation"). With this we accept your offer.
(5) Storage of the contract text for orders via our Internet shop : We store the contract text and send it to you via e-mail.
the order data and our AGB by e-mail. You can also download the AGB at any time under Sync and corrections by n17t01 http://www.thestorystore.de/agb You can view your past orders in our customer area under My Account --> View my orders. 
§3 Prices, shipping costs, payment, maturity
(1) The prices quoted include the statutory value added tax and other price components. Added to this are any Shipping costs, if shown.
(2) The consumer has the possibility of payment by direct debit, PayPal, credit card (Visa, Mastercard, American Express).
§4 Delivery
(1) Unless we have clearly stated otherwise in the product description, all items offered by us are
immediately ready for dispatch. Delivery will be made here within 5 working days at the latest. In the case of payment in advance, the period for delivery begins on the day after the payment order is sent to the bank responsible for the transfer, and for all other payment methods on the day after the contract is concluded. If the deadline falls on a Saturday, Sunday or
public holiday at the place of delivery, the period shall end on the next working day.
(2) The risk of accidental loss and accidental deterioration of the sold item shall also be borne by the customer in the event of
Sale by delivery to a place other than the place where the goods are delivered to the buyer.
§5 Retention of title
We reserve the right of ownership of the goods until the purchase price has been paid in full.

Cancellation Policy

**************************************************

§6 Right of revocation of the customer as consumer:
Right of revocation for consumers
Consumers have a right of withdrawal under the following conditions, whereby a consumer is any natural person who has
legal transaction for purposes which are predominantly neither commercial nor those of its independent professional
can be attributed to activity:
Cancellation policy
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving reasons.
The period of revocation shall be fourteen days from the day on which you or a third party other than the carrier is, or has taken possession of the goods.
To exercise your right of withdrawal, you must inform us: 


Kristine Tauch/ Bledion Vladi GbR
K. Tauch / B. Vladi
Elise-Kirchner-Strasse 31
D-65203 Wiesbaden
E-mail storystoregermany@gmail.com

by means of a clear statement (e.g. a letter or e-mail sent by post) of your decision to withdraw from this contract. You may use the attached sample revocation form, which is not mandatory.


Consequences of revocation
If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery costs (except for additional costs resulting from the fact that you have chosen a delivery method other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we receive notification of your revocation of this Agreement. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment calculated. We may refuse to refund until we have received the goods back or until you have provided proof you have returned the goods, whichever is the earlier. You must return the goods without delay and in any event within fourteen days at the latest from the day on which you informed us of the revocation of this contract, to return or hand over to us. The time limit is met if you return the goods before the expiry of the fourteen-day period. You bear the direct costs of returning the goods.

End of the cancellation policy


**************************************************

 

Cancellation Form 

§7 Cancellation form
Sample revocation form

To :
Kristine Tauch/ Bledion Vladi GbR
K. Tauch / B. Vladi
Elise-Kirchner-Strasse 31
D-65203 Wiesbaden
E-mail storystoregermany@gmail.com


I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the
Provision of the following service (*)
_____________________________________________________
Ordered on (*)/received on (*)
__________________

Name of the consumer(s)
_____________________________________________________
Address of the consumer(s)

_____________________________________________________
Signature of the consumer(s) (only in case of communication on paper)
__________________
Date
__________________
(*) Delete as applicable.

§8 Warranty
The statutory warranty regulations apply.
§9 Contract language
German is the only language of contract available.
****************************************************************************************************
§10 Customer Service
Our customer service for questions, complaints and objections is available on weekdays from 6:30 p.m. to 7:30 p.m.
under
Phone: +4915753213705
Phone: +4961113749140
e-mail: storystoregermany@gmail.com
at your disposal.
****************************************************************************************************
Status of the General Terms and Conditions

January 2020

Paying methods

Credit cards (VISA, MasterCard, American Express)
- PAYPAL

- IMMEDIATE payment

 

According to the § 19 UStG we do not charge the german sales tax, and consequently do not account it (small business).

Shipping 

We send our true stories climate neutrally with the Deutsche Post and DHL. Our selected unique pieces and art articles are delivered insured. For express orders or special delivery requests please contact our customer service!

You only pay additional shipping costs outside Germany. The delivery is free of charge within Germany. 

  • White Facebook Icon
  • White Instagram Icon